Policies

Group Exercise Classes - General Policies

  • The use of cell phones and/or camera devices is strictly prohibited.
  • Water and towels are recommended.
  • Let your instructor know if you have any medical conditions or are pregnant.
  • For classes which do not require reservations, space is first come, first served—you may not save a spot for a friend.
  • For safety reasons, there is no admittance 10 minutes after class begins.
  • Please put equipment away when done.
  • Please do not enter a studio while class is in session.
  • Please be quiet and respectful outside of the studios.

  • Class Reservations

    • Reservations are recommended for all classes.
    • Participants may register for all classes via  Member Self Service  online or call as early as24 hours prior to the start of the class.
    • You may cancel reservations 1 hour prior before class. Reservations will be forfeited two minutes prior to class. There are no refunds for missed classes or no shows.
    • If a class is full, members may put their name on the wait list, they will be given priority for any unclaimed reservations two minutes before class.

  • Cycling

    • If it’s your first class, arrive 5 minutes early so the instructor can set up your bike properly.
    • Check to make sure all pins and toe clips are secure.
    • New riders should take it slow. The pedals do not rotate backward like on a regular bike.
    • Don’t stand and pedal without resistance. For safety reasons, increase resistance when pedaling while standing.
    • Ask your instructor where the brake is located, how to use the brake and how to maintain control of the flywheel before starting and spinning class
    • We recommend all participants to take the Introduction class offered monthly.
    • Clean your bikes at the end of class with wipes that are provided.
    • Cycling classes are 45 minutes long unless otherwise stated.
    • You must reserve a bike in advance up to 24 hours prior to class.
    • A NO Show Fee of $10 will be billed to your account for not appearing for a reserved class, however, you may cancel a reservation up to 1 hour prior to class at no charge.